A repair estimate lists parts, labor hours, shop fees and tax. Ask what each line is, whether parts are new or remanufactured and whether the price is firm.
Key takeaways
- Parts and labor are separate.
- Ask about part type.
- Get it in writing.
Parts
New, remanufactured or aftermarket.
Labor
Hours multiplied by rate.
Fees
Shop supplies and disposal.
Authorization
You approve in writing.
Surprises
Ask to be called before extra work.
Common line items explained
Labor is billed by hours at the shop's rate, often from a standard guide of times for each job. Parts are listed with a price and a type. Shop supplies cover small consumables such as cleaners and rags. Environmental fees cover disposal of fluids and old parts. Ask the shop to explain any line you do not understand.
Approvals and changes
You should approve the estimate before work begins. If the technician finds more problems, the shop should call you before adding to the bill. Ask for the final invoice to match the estimate unless you approved changes. Keep every estimate and invoice with your records. They help with warranty claims and resale.
Questions that protect you
Ask whether the parts are new, remanufactured or used, and what warranty covers parts and labor separately. Ask what happens if the problem returns within the warranty period. Ask whether the old parts will be saved for you to see. A shop that welcomes these questions is a shop that stands behind its work, and the answers are worth writing on the estimate.
Need help in south Bakersfield?
Questions about transmission repair? Read our Transmission Repair page, call (661) 599-9098 or request a time. Peña's Auto Electric, Smog & Repair, 303 Taft Hwy, Suite B, Bakersfield, CA 93307. Mon to Fri 9:30 AM to 5:30 PM, Sat 8 AM to 1 PM.
Frequently asked questions
Are estimates binding?
Ask.
What are shop fees?
Supplies.
Parts type?
Ask.
Can I decline?
Yes.
Related reading
Sources
- California Bureau of Automotive Repair, Smog Check program and consumer information